Be prepared in case a notifiable incident happens on your site

We get it — figuring out what to do after an incident or near miss on-site can feel a bit overwhelming. One of the most common things our Advisory Team hears is, “Do I need to report this?”If it’s a notifiable incident, you have a legal duty to let your State Regulator know – Sounds like a lot of paperwork right? Not with HazardCo, our App makes it easy to log an incident or near miss and we’re here to guide you with what to do next! 

What counts as a notifiable incident?

If someone needs immediate medical treatment for a serious injury, someone’s health and safety was put at serious risk, it might be classed as a notifiable incident. When you report it through the App, we’ll let you know if you need to report it.

Why report near misses and accidents?

Every time you report an incident or near miss, you’re helping make the site safer. It’s not about pointing fingers — it’s about learning from what happened and stopping it from happening again. Everyone on-site has the right to know about any risks, and we all play a part in keeping each other safe.

Creating a culture where everyone feels comfortable reporting issues means better communication and fewer surprises.

How to report in the App

It’s easy:

  • Open the HazardCo App
  • Use the Report Incident feature
  • Fill in what happened (photos and details help!)

Your report is saved in the Hub and kept on file while you’re a HazardCo member

What happens next?

The App will prompt you to give us a call if needed. Our Advisory Team gets a copy and will:

  • Check if it’s a notifiable incident 
  • Contact you if it is notifiable
  • Guide you through how to notify the State Regulator and help with any follow-up steps

We recommend:

  • Taking photos of the scene, where appropriate
  • Completing a Site Review
  • Sharing learnings in a Toolbox Meeting (both available in the App)

Keep records

You’re legally required to keep these records for at least 5 years. Logging everything in the App means it’s all saved in the Hub, organised and easy to access if you ever need it.

No one wants accidents to happen on site, but being prepared makes all the difference. Stay calm, follow the steps, and give us a call if you’re unsure. Our Advisory team is available 24/7 for serious incidents.

Got a question? Reach out to us today — we’re here to help.