Australia is known for its rich cultural diversity, which means we have an array of different cultures and languages across the workforce. A culturally and linguistically diverse (CALD) workplace is one where some workers’ preferred language is not English and so they may have limited knowledge of English.
This includes:
- workplaces where a particular language is spoken by a large proportion of the workforce, or
- where other languages are spoken by just a few workers.
It’s important for employers to be aware of the language preferences of their workforce so they can make sure that health and safety is discussed in ways that everyone understands.
Employers have a duty of care to provide and maintain a healthy and safe working environment. As part of this, employers are to provide workers with the necessary information, instruction, training or supervision to enable them to do their work in a way that is safe and without risks to health. Therefore it’s important you provide all workers with the information they need to do their job safely, including information in other languages where appropriate. This means that you need to be aware of any language and cultural barriers that may impact communication in your business, and take reasonable steps to address them.
Starting out with proper consideration and consultation can save you time and money by helping to identify the range of languages spoken in the workplace as well as workers’ preferred forms of communication.
We have put together some tips when it comes to effectively communicating with workers.
Know your workforce
When you engage workers, whether they be employees or contractors, make sure you are aware of their language needs.
Key things to consider:
- Identify language needs
- Establish processes/procedures for when and how you will be communicating (e.g. to have a full-time supervisor on-site, or translate documents available etc.)
- Communicate for understanding
- Use appropriate forms of communication
- Use plain language and focus on keeping it simple
- Get translations
- Determine how you can check/ verify that workers understand your information and instructions
- Provide language support, e.g. bilingual staff and/or interpreter services
- Provide training specific to your work, e.g. induction, common workplace terms, procedures for high-risk works e.g. SWMS, any specific expectations.
Think about what is the most important information you need to get across. If someone only understood a small amount of what you are trying to say, what are the key things?
Tips for communicating across languages
- Communicate non-verbally by physically showing what needs to be in place, for example how to put on a mask.
- Google some pictures, or show a short youtube video.
- Point and use your body language
- Do the task yourself once with the correct controls in place.
- Use appropriate safety signs, labels and symbols on-site (and where english text is found on these items consider adding translated text as well)
- Consider where you can use images, infographics and photos rather than complex text or writing when documenting task and job steps in documentation e.g. Safe Operating Procedures (SOPs)
- Talk to supervisors who are able to communicate with non-English speaking workers and supervise the work to make sure it is being done how you expect.
- Try translation apps like Google Translate, they are not always perfect but can allow two-way basic communication when needed.
- Consider having key information translated by a professional into the language of your workers.
- Where there is written communication, make it in plain language and as clear as possible. This means:
- using simple, everyday language
- using common workplace terms in a consistent manner
- using the same words in writing as you would when talking, but avoid abbreviations, acronyms, slang and jargon
- using short, complete sentences
- keeping documents short
- using headings and subheadings
- keeping the format clear and consistent
- focusing on one idea or issue at a time.
- Keep toolbox talks practical with pictures, drawings, and pointing. Remember not to use acronyms or slang. Keep spoken English as simple as possible.
- Check that the information provided has been fully understood. This can be done by asking the employee to repeat a demonstration, to identify equipment used or to explain the meaning of safety signs.
- Be respectful
- Set expectations but get feedback and try to find easier ways for workers to speak up and have a say in health and safety.
- It can be incredibly rewarding and respectful to try and learn their language to communicate. Especially if you chose to work together.
It’s best to use face-to-face discussion and demonstration where possible, as this is the most effective way to communicate across different languages and allows any misunderstandings to be identified and addressed immediately. Written material should be used to back up more direct communication, and should be in clear and simple language, with diagrams and examples to aid understanding.
Tailoring communication to the language needs and abilities of workers, and ensuring all workers understand the hazards and risks in their workplace, are important steps toward protecting their health and safety and keeping the workplace a healthy and safe work environment for all.
More Information
When you have an incident on-site, whether it’s a near miss, an injury, or a work-related illness, you will need to write an incident report.
Incident reports don’t need to be time-consuming, lengthy or use fancy health and safety terms, you just need to describe what happened in your own words so you have a record of the incident. You can use the incident report to help explain what happened to others, such as your direct team on-site, contractors, other Employers, or the Principal Contractor.
What is an incident report?
An incident report is the process of recording incidents on-site, such as near misses, injuries, illnesses and plant/property damage. It involves documenting all the facts (known so far) related to the incident.
Check out this blog on Managing and reporting incidents at work to learn more about what is considered an incident and why it’s important to report incidents.
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Example
How to complete an incident report: Hit body on object example incident report
Hitting your body on an object is a very common example of an incident.
For this incident report example, we will assume someone on-site has hit their body on a door frame and injured their shoulder.
Site Location
32 Dropsaw Lane, Melbourne VIC 3000
Date of Incident
2nd September 2023
People involved
Joe Hazard (injured)
Sam Small (witness)
Larry Large (witness)
Type of Incident
Near Miss (Something bad almost happened)
✅Injury (Someone was hurt)
Illness (Word related illness)
Other (Something else happened)
Incident (Damage caused, electric shock, substance leak)
Treatment received
First aid (performed on site)
✅Medical Centre (Medical treatment required)
Hospital (Admitted for injury or illness)
Unsure (I’m not sure what treatment was given)
None (No treatment required)
Describe what happened – List the facts that are known so far about the incident such as :
*what job or activity was being performed at the time.
*What plant, equipment or tools were being used
*What went wrong
*What was the injury or damage (or the potential)
*What happened immediately after the incident
Joe Hazard was carrying plywood through a doorway on-site when he hit his shoulder on the door frame. Joe felt immediate pain in his left shoulder and struggled to lift his arm above shoulder height. Joe informed Sam Small (Supervisor) immediately and agreed to go to the local medical centre for further assessment.
_______________________________________________________________________________________
This is an example of a simple incident report, find out more about what good incident reporting looks like.
If you’re a HazardCo member, hit the Report an Incident button in the HazardCo App and follow the guided prompts to record the incident. Your membership includes 24/7 incident support, so if you need some extra help filling in the report, would like advice on if the incident is notifiable to the Regulator, or would just like to chat with an expert about how to communicate the incident to your team, we are here to help!
Remember
When you have an incident on-site, writing an incident report is just one action you need to take. Learn more about what to do when you have an incident on site.
The more often you are exposed to a risk, the less your brain perceives the significance of the risk. The level of risk has not changed. Remember how your first time on a busy worksite felt, all those things going on around you. That level of danger is still there. As you have become constantly exposed to it your mind starts to ignore things it thinks are no longer relevant so you have to consciously pay attention to the ever-changing worksite environment. This is how many of the common injuries happen, the brain switches off and you go into ‘autopilot’.
Common incidents:
- Hitting your body on an object – This can be anything from hitting your head on scaffolding, grazing your leg or catching your arm on a protruding object.
- Manual handling – Lower back strains and sprains, shoulder injuries, torn muscles, and ligaments. Muscle injuries can have lengthy healing times and can be crippling.
- Nail guns – Lack of regular equipment servicing, sufficient training, and PPE can result in penetration injuries most commonly to the hands. These injuries can cause permanent damage.
- Hand tools – Commonly used tools such as hammers, hand saws and angle grinders. . Injuries usually result due to tools being dropped or misused.
- Slips/trips – Uneven ground surfaces, poor housekeeping, incorrect footwear, and weather conditions are common causes for slips and trips.
Corrective actions and recommendations
Hit body on object
- Plan tasks prior to carrying them out
- Assess the surroundings and adjust work tasks accordingly
- Take time navigating around the site
- Think about what you’re doing, not what you’re going to do
- Check to see if any surfaces, sharp edges or protruding objects need to be protected or removed
Manual handling
- Plan lifts prior to lifting loads, and ensure the path is clear
- Use mechanical aids to assist with lifting wherever possible
- Consider splitting heavier loads and minimising the distance the load is carried
- Adjust the work area to eliminate awkward positions and overreaching
- Warm up/stretch before each work day and after rest periods (lunch) – especially when the weather is colder
- Do not lift beyond abilities. Everyone is different in terms of what they can safely lift. Determine the weight and consider other alternatives as required. Such as a two person lift.
- Train workers in safe manual handling techniques
- Ensure appropriate footwear is worn
Nail gun
- Ensure the right nail gun is selected for the task
- Regular inspection and maintenance to ensure the equipment is in good working condition
- Consider the trigger system setting and the experience level of the operator. Bump fire or multi shot mode have a higher risk of injury.
- Do not fire in line with another person or into knots in the timber
- Provide adequate instruction, training and information to workers on safe handling and use of nail guns.
- Provide direct supervision to inexperienced workers until they are deemed competent
- Discuss the risk of using nail guns on-site in your toolbox meetings
- Pre-starts should be completed every day
- Task specific PPE to be worn (Gloves, boots, safety glasses, etc)
Hand Tools
- Visually inspect the tool before use. Any sign of damage/wear and tear, then replace the tool (if it’s bent, don’t bend it back – replace it!)
- Take your time – ensure you have a firm grip on the tool and check your surroundings.
- Use the correct tool for the job
- Review your hand placement. Ensure your free hand is as far away from the area as possible. It may be needed to hold the item steady, but ensure it is far away from blades/hammerheads as possible.
- Ensure appropriate PPE is worn for the task and the equipment used (Gloves, hard hat, etc)
Slip/trips
- Slow down in adverse wear conditions – If the worksite is dangerous, consider whether it is safe to work (flooded/boggy) or to wait until it has dried
- Things such as grit tape (or similar) can help provide grip in slippery areas such as outdoor ramps
- Ensure housekeeping is maintained to remove obstacles and create clear pathways
- Wipe/dry wet flooring wherever possible (especially tiles/lino/varnished flooring)
- Plan tasks prior to carrying them out and avoid rushing
- Appropriate footwear should be worn
Of course, reach out to HazardCo and speak to one of our expert Health and Safety Advisors if you have any questions or need more support on ways to combat common incidents on-site. You can contact us on 1800 954 702.
The construction industry is known for its potential hazards and risks, and unfortunately, incidents sometimes occur. Having an incident on-site can be alarming, but your response is crucial in reducing its impact and making sure the team is safer in the future.
Remember, if you’re a HazardCo member we will support you throughout this process, just give us a call.
Incidents can range from very minor, to serious incidents. The steps below can be scaled up or down depending on the seriousness of the incident. If you have a near miss on site, this is also considered an incident. Learn more about reporting near misses.
Prioritise Health and Safety
The health and safety of the people involved in the incident should be the main concern. Immediately assess the situation to identify any ongoing dangers and take appropriate action to eliminate or minimise risks. Evacuate affected areas if necessary and provide medical assistance to injured personnel. Remember, health and safety should always come before anything else.
Secure the Scene
Once the immediate safety concerns are addressed, you may need to secure the scene to prevent further incidents or unauthorised access. Erect physical barriers, post warning signs and restrict entry if needed.
Communicate!
Maintaining clear and effective communication during and after an incident is really important.
Notify all the relevant people about the incident as soon as possible. This includes workers, supervisors, managers and contractors.
Report the incident in the HazardCo App
Using the Report Incident feature on your HazardCo App, fill out the fields to capture what happened. Your reported incident will be added to your incident register in the Hub, and HazardCo retains this for as long as you’re a member.
Notifiable Incidents
It’s important to note that some incidents are required to be notified to your Regulator. These are referred to as notifiable incidents. A notifiable incident is:
- A death
- A serious injury or illness, or
- A dangerous incident that exposes someone to a serious risk, even if no one is injured.
In the event of a notifiable incident, you need to preserve the incident site until an inspector arrives or directs you otherwise. This doesn’t prevent you from helping an injured person or making the site safe.
For more information on the Regulator in your state, head over to our help centre.
Find out what happened and why, then complete an investigation report
Investigating the incident will help to find out exactly what happened and why. We recommend talking to the people involved as well as any witnesses. For a serious incident, it’s best to speak to everyone individually.
Document all your findings in a report, including photos and relevant data. In the report, you should look at immediate causes as well as bigger issues and potential improvements to prevent future incidents. HazardCo members can use the guided Investigation Report in the Hub to identify any shortcomings or gaps that may have contributed to the incident and implement corrective actions. This may involve improving training programs, modifying procedures, upgrading equipment, or implementing new safety technologies.
Communicate some more!
Pass on what you have learnt to everyone involved. This is your opportunity to emphasise a culture of continuous improvement and learning to prevent similar incidents in the future.
Encourage open communication and create a supportive environment that encourages workers to report near misses and potential hazards without fear of repercussions.
When an incident occurs on a construction site, a swift and effective response is crucial to reduce risks and ensure the health and safety of your crew. Prioritising safety, establishing clear communication channels, securing the scene, communicating and investigating the incident can continuously improve the health and safety of everyone on site. At the end of the day, these measures protect lives, as well as contribute to the long-term success of the project and your business.
If an incident happens at work and your first thought is paperwork, you’re doing health and safety wrong.
Reporting incidents and near misses is vital to good business, and that begins with a ‘safety differently’ approach. A prevention before cure attitude. One that sees incidents reported immediately and investigated thoroughly.
Time and time again we see incidents happen and fingers pointed. What is absolutely vital for your business is a health and safety culture that involves no blame, is open, honest and educated. How do you nurture this culture? You need the right tools.
Where to document and register all incidents
You don’t need to over complicate matters here. Incidents and near misses should be registered in one convenient place that is easy to manage and draw upon when needed.
The HazardCo App has been designed with just this in mind. Simply login, report who was involved in the incident, what treatment was required, and the details surrounding what happened.
All of this information is then stored automatically as an incident register on the HazardCo Hub for you to access and view anytime.
What incidents should you report
You should report all health and safety incidents or near misses that happen at work. These can be incidents that affect you, your workers, or anyone on-site.
Why you should be reporting incidents
Every single worker plays a part in protecting ourselves and one another in the workplace. By reporting incidents you are helping identify areas where you can work together to improve health and safety, and potentially save lives.
Learning from Incidents
It’s important that when incidents occur, time is taken to review and learn from them.
Depending on the complexity of the incident, learning from it might be as simple as meeting with the team afterward to figure out what went wrong, and what can be done to stop it from happening again. Some incidents may need more investigation to help find out exactly what happened and why.
Not your job?
Yes, it is. And that’s why we are so proud of what we do. The HazardCo App and Hub puts health and safety in everyone’s hands, so everyone is protecting their workforce and working safely.
By reporting and investigating an incident, you will find the cause, but you are also likely to identify other areas where improvements can be made. Investigations aren’t about blame and punishment but learning and improving.
No workplace is perfect, and failure will occur. Let your workers know this, and that blame is off the table. This is about making sure everyone is safe and able to get on with the job at hand.
Educate to empower, and enable your workforce to sort their safety today.
HazardCo incident support: When the going gets tough, we’ll be there
All Complete, Premium and Standard HazardCo members receive incident support as part of their plan.
If you have an incident on-site, get in touch and we will help you work out if it’s notifiable to your State/ Territory Regulator and guide you through the next steps. Incidents on-site are stressful for everyone involved, so we will make sure you are following the right processes.
We’re here to help. Reach out to our team if you have any questions or need health and safety advice.
1800 954 702 | info@hazardco.com
Winter weather has the potential to hit hard, with strong winds, low temperatures, and of course, lots of rain. All of these factors can cause hazards for you and your workers. From trips and slips, to numb fingers and damaged gear and equipment, cold temperatures call for specific measures to ensure that your workplace is safe during the cold and wet winter months.
Work doesn’t stop when winter weather rolls in, so it’s important to know what to do to keep your workers safe and warm.
Winter checks and inspections
When the winter weather starts rolling through it’s important for you to inspect your workplace. If you are somewhere that experiences heavy rain, make sure that you identify and address, where possible, all wet and muddy surfaces, platforms and walkways that are used. If strong winds are forecast, check that all materials have been stacked and secured to prevent anything from falling or blowing away. It’s crucial to stress the importance of fall protection when wet and windy conditions are present. To ensure your site is safe, complete a Site Review using your HazardCo App.
Winter driving accidents
Vehicle accidents don’t just happen on the roads, they can also happen within the work site. Highlight to your team that winter driving rules for the road also apply to your workplace and it’s important that they take care while operating work vehicles and equipment. To ensure your vehicles are safe for the road, complete a Vehicle checklist using your HazardCo App.
Watch the weather
The last thing you need is for the weather to catch you by surprise. Keep an eye on the weather forecast, so your workers can prioritise the work that will be affected should the weather take a turn for the worse, and that they have the right gear to be able to do the job safely.
The right PPE makes a difference
Be vigilant when ensuring that workers are wearing proper PPE and suitable clothing when winter weather conditions are present.
- Safety helmets and hard hats should be worn where applicable, to protect workers in the case of a fall, as well as from falling objects. Using liners under headgear is a great way to stay warm and keep body heat from escaping. Use chin straps to avoid safety headgear falling off in windy conditions.
- Safety glasses and goggles can be treated with anti-fog spray to prevent vision from becoming obstructed.
- Gloves need to be carefully selected to ensure that workers will still have a good range of movement when working with tools and equipment.
- Waterproof boots with non-slip soles should be worn along with two layers of socks to keep moisture away from the skin.
Follow these tips to optimise your crew’s safety so you can enjoy a productive winter while keeping your team safe.
If a worker performs an activity that is carried out alone, in isolation or in a remote location, without close or direct supervision, this is commonly referred to as lone working.
Lone working can increase the health and safety risks of any job. Workers may be isolated from support and assistance because of where or when they’re working, or the nature of the work they are doing.
While working alongside your team may not be an option, looking out for your workers should be a top priority.
Lone working includes:
- Traveling alone as part of the job
- Traveling long distances
- Working in remote or isolated locations
- Working unsupervised for an extended period of time – this includes in a separate area away from other workers on larger sites.
- Working late night or shift work
If this sounds like your workforce, then it’s important you minimise the risks associated with lone working. This can be achieved by effective planning and consultation with your lone workers.
Identify the hazards and understand the risks
- Have a look at your site/s to determine when work may be undertaken alone, in isolation or in remote locations.
- Think about the specific tasks / activities that may be undertaken
- Consider what special work considerations may occur e.g. irregular work, breakdown and emergency work that may result in lone working
- How long and what time of day will lone working take place, considering factors such as fatigue and focus
- Have a think about what types of incidents could occur and the access to emergency services
- Are there medical conditions and/or restrictions to the worker/s
- Consider the risks to mental health due to lone working
- Think about dangerous conditions, environmental impacts and other contributing factors that may make the work more hazardous
Agree on suitable control measures
We have put together some recommendations for you to consider, in consultation with your team, when looking at ways to ensure workers can perform their job safely:
- Try and eliminate the need for lone work in the first place. Identify tasks that don’t need to be conducted alone or in isolation. Look at frequency, duration, time of day and look at suitable ways that may make it possible to have supervision or a co-worker.
- Provide information and instruction, such as safe work procedures, on how to perform a task safely whilst lone working
- Ensure workers are trained and competent in the task being completed (not an apprentice or inexperienced worker).
- Agree on a way to regularly check in on your lone workers. Ensure it’s discussed and agreed to prior to the work commencing. This could be a simple phone call, group messages or video calls at agreed intervals. Don’t underestimate the power of human interaction in these times.
- Make sure you arrange regular catch-ups with lone workers by keeping the lines of communication open with everyone. Just because they aren’t next to you on-site, doesn’t mean they should be less informed. Depending on the duration and work involved, consider getting them to check in virtually to a toolbox meeting for example so they still receive team updates and can feel connected.
- Establish limits / restrictions to work activities e.g. what tasks are prohibited from being authorised to perform – like no high risk construction work will be performed by lone workers.
- Provide First Aid training, first aid kit, correct tools/equipment and PPE to lone worker/s. If a fire extinguisher needs to be made available, check that it has been inspected within the last 6 months.
- Emergencies can be more serious if there’s no one around to assist, give first aid or call for help. Ensure emergency protocols are established, such as creating an emergency plan, and that it is suitable considering the types of emergencies which may arise. Determine how the worker/s can raise the alarm / alert someone e.g. providing duress alarms or alert systems so workers can call for emergency assistance or need to discreetly raise an alarm. Two way radios and mobile phones may also be considered.
- Establish security procedures to protect workers from violence or other factors, where applicable
- Look at GPS or location trackers for those working in isolated or remote locations.
Being proactive and prepared will help you to better manage the risks associated with lone working. The biggest tip we can give you is to look out for your team as if they were still with you on-site, or in the office.
Nail guns are used frequently on construction jobs, including in residential construction. Like all power tools, nail guns can cause serious injury. Nail gun injuries can happen due to accidental discharges whilst moving, carrying, and repositioning. Injury can also happen when fired nails strike other nails or timber knots causing them to ricochet. Incidents also occur when workers accidentally place themselves into positions where they are directly exposed to the projectile path of a nail gun.
The risk of a nail gun injury is greatly increased when using a contact trigger (bump fire or multishot) compared to using a full sequential trigger (single-shot). Most injuries occur when the nail gun is set to ‘bump fire’ mode, resulting in penetrating wounds to the operator or nearby workers.
It’s important you review the type of nail gun trigger system and the extent of information,instruction and training given to workers, particularly inexperienced and young workers.
Tips for managing the risks on site
There are a number of ways to reduce the risk of injuries. We have put together a few suggestions below and we encourage you to consult with your workers about how you can work together to ensure safe nail gun use on-site :
- Replace bump fire nail guns with full sequential trigger guns, where possible. A full sequential trigger is always the safest trigger mechanism for the job. It reduces the risk of unintentional nail discharge and double fires.
Note: Bump-fire nail guns potentially may be used to reduce the risk of musculoskeletal injuries (e.g. strains and sprains) for jobs that involve high volume production and repetitive tasks. In these circumstances, ensure only highly experienced and skilled workers use these types of nail guns and implement other additional control measures to reduce the risk of injury.
- When working at height, operators should work from a platform as nail guns are designed to be used with two hands and recoil when fired
- Ensure nail guns are not held above the line of the workers shoulders
- Keep other workers well away from the area where the nail gun is being used
- Maintain nail guns to ensure correct operation of the actuation mechanism. If any problems occur, have it repaired by a competent person or replace it. Do not continue to use a malfunctioning nail gun.
- Inspect timber surfaces for cracks or knots prior to their use
- Provide workers with training and instruction in their safe operation and any other specific direction provided in the manufacturer’s manual including what to do if the nail gun malfunctions. in addition:
- Carpenters should only use nail guns once adequately trained and deemed competent to use them.
- Apprentices should only use nail guns under direct supervision
- Provide suitable PPE such as eye protection, hearing protection and additional personal protective equipment
While many industries seem to have recovered post-pandemic, the construction sector is still battling tough conditions.
It’s important to keep on top of your business processes to reduce headaches later down the track. Whether it’s your invoicing, your insurance, or your health and safety, neglecting these things can really hurt later on. Some businesses are choosing to take this time to invest in their current systems and processes, to help them to build a more resilient business that can respond to the market.
Scaled back?
If your business has scaled back a bit, such as cutting back on help, switching to smaller renovation projects, or you plan to really tighten the belt on the budget for a while, we’re here to remind you to prioritise your H&S. As long as you or your team are on the tools, you need to manage health and safety effectively. This means:
- Ensuring processes and controls remain in place
- Frequently reviewing risk management procedures
- Continuing accurate and compliant record-keeping habits
HazardCo is the simplest, best way to nail health and safety
The HazardCo system helps you to manage your health and safety in the simplest way possible, so you’ll feel confident you are keeping your team and your business safe. The system is designed especially for home builders, and comes with all the reports and templates you need, loaded up with advice provided by experts
Key benefits include:
- Site-specific safety plan generator – Create a site specific plan in minutes
- Hazard board with QR code – Workers on site scan in and complete induction, so you know who is on-site at all times
- On-site App – Workers can complete and collect SWMS, incident reports and more
- Automated contractor management – Collect insurances, proof of WHS and more
- Unlimited WHS advice – Advice and assistance over the phone
- 24/7 incident support – Support throughout the incident reporting process
The Key Takeaway
Health and safety should never take a back seat. It’s still as crucial as it’s ever been and HazardCo’s here to keep you out of strife.
Get a free 7-day trial of the HazardCo health and safety system.
As a plumber, you know your business runs better when you’ve got a good process to manage your jobs. But keeping your job management in top form can be a hard task when you’re on the tools everyday.
Time is money, so the less time you spend making calls to confirm service details or buying materials, the more billable hours you have to complete work. To run your business in a more efficient and profitable way you need to be making the most of your time, instead of getting bogged down by admin.
Here’s how a job management app can streamline your daily processes to bring maximum benefit to your business:
No more hunting for documents
If your team is using paper quotes or sending ad hoc emails, you’ll be wasting precious time every week trying to find this information when you need it. An app-based job management solution stores all of the information you need in one place so you can find all the details you need, when you need them.
Know exactly where your team is
Do you find you’re frequently making calls to your team to stay on top of what they’re working on and what jobs have been completed? On the flip side, do you find your team calling throughout the day wondering where they should be and when?
Remove the need for these calls with a job management app that shares all job information automatically between you and your team members. Simply log on and you’ll see exactly where your team is, what jobs have been completed, and any other info that you need for the day. All in one convenient place.
Never double up again
A top-tier job management solution cuts down on double data entry and saves you time transferring data between quotes, accounting systems, timesheets, and payroll. By housing all of your information in one central location, all of your data populates where it needs to be so you can say goodbye to unnecessary manual data entry.
Create happier customers
From staying current on all projects to collecting invoices, keeping on top of your customer data is a huge part of your business. A job management solution does more than just keep your contact list in order, it also connects all the information you need to run your business such as current quotes or invoices and past jobs. That way, you can keep your customer history in order, as well as being able to easily check in on outstanding items.
The time you save when you partner with a leading job management system will not only benefit your efficiency but also increase your bottom line. Ultimately, it helps you direct your time and energy to where it’s needed most. Luckily for you, we have just the guys in mind.
Introducing FieldPulse
FieldPulse is a job management tool with a bucketload of slick features. They give plumbers the tools they need for customer management, quoting, scheduling, and invoicing. You’ll even be able to search the entire Reece product catalogue with live pricing information and submit purchase orders directly to Reece without having to leave FieldPulse.
With FieldPulse’s system, you can save yourself 10+ hours of admin a week. Plus, FieldPulse members have seen a 60 percent increase in customer enquiries converting into paying customers resulting in an average of five new jobs being scheduled each week. Sounds good? Yeah, we thought so.
Sounds like a plan?
As a HazardCo member, you’ll receive 20% off a month-to-month Fieldpulse membership. Sign up for a yearly membership and receive 25% off!
Get on top of your health and safety with HazardCo and keep track of job management in FieldPulse. It’s a win-win!
Get a free trial of Fieldpulse.
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Did you know that if you’re carrying out renovation work the same risks apply as a new build? Whether you’re carrying out extensions, renovating, flood remedial work, large landscaping jobs or...
Maintaining clean amenities is just as important as keeping your site nice and tidy. Employers have a duty to provide adequate workplace amenities/facilities, including toilets, that are in go...
It's important for young people starting out in construction to understand how to stay safe at work. Young workers lack experience and might not know about all the hazards yet, which could put...
Tools, vehicles, and heavy equipment all create vibrations that can affect your body. This is a normal part of any tradie's day, whether you're picking up power tools or jumping in the ute. It...
Engineered stone ban summary
Updated on 26 August 2024
On 1st July 2024 an engineered stone ban will take effect in all states and territories. The ban prohibits the use, supply, manufactu...
Respiratory Protective Equipment (RPE) is essential gear for protecting you from inhaling hazardous substances. In this blog, we'll explore the important role of RPE, whether you are dealing w...
